Safety Policy

For us Charcoal Chef USA, LLC, the safety in the use of each of our products is very important. It is for this reason that we follow to the letter all the necessary regulations to make our Marabú Charcoal products a reliable and safe product. Each of our packaging is duly identified with the safety alert symbology which is complemented on this website. On this page you will find important information, regulations and contacts with government offices for the correct handling of our products and any incident in their use that requires medical attention for burns or poisoning. Follow these important tips to help you and your family use charcoal grills the right way.

Recommendations for use for Marabú Charcoal products

01.- Read the warning label on your Marabú Charcoal bag / box thoroughly before starting to grill.
Information regarding carbon monoxide and charcoal is located on the
Consumer Products Safety Commission website, and also in this downloadable brochure.
02.- Do not use your grill near flammable items, like leaves or shrubs. Refer to your individual grill, smoker, or kamado owner’s manual for additional safety instructions.
03.- Charcoal may spark when lighting. Leather gloves and safety glasses are recommended.
04.- Do not attempt to light the charcoal with gasoline.
05.- Never pour flammable liquids onto your fire.
06.- Never leave the grill unattended while it is lit. Make sure it’s on a level, non-flammable surface.
07.- Never use a charcoal inside a closed space (home, tent, vehicle.)
08.- Always use long tongs when handling lit charcoal.
09.- Never try to move or maneuver burning charcoal by hand.
10.- Do not dump a large amount of water on the charcoal to extinguish burning. It can cause your grill or smoker to crack, and the steam can create a burn hazard. Instead, use sand, or gently pour small amounts of water on the coals.
Read more about safely extinguishing burning coals.
11.- Ensure that your charcoal and ashes are fully extinguished before removing them from the grill. This can take up to 48 hours.
12.- Download and read the Marabú
Safety Data Sheet (SDS).
13.- Businesses that use, store, or ship Marabú Charcoal, may need to keep this SDS on file to comply with OSHA guidelines.
14.- For 24/7 emergencies contact
INFOTRAC at 1-800-535-5053.

Look at the New Safety Label on Charcoal Bags

Hardwood Lump Charcoal. Elevate the flavor of your grilled meals with the gourmet touch of Marabú charcoal.

It is important to understand what the pictures mean.

Only use charcoal barbecues outside in the open air. Here is why: As charcoal burns, it can give off a gas called carbon monoxide. This gas is very dangerous. You can’t see it. You can’t smell it. And it can kill you.

Hardwood Lump Charcoal. Elevate the flavor of your grilled meals with the gourmet touch of Marabú charcoal.

Do not bring a charcoal grill into the house and use it for heating. Do not barbecue in the garage.

Charcoal grills are only for cooking outside with plenty of fresh air.

Hardwood Lump Charcoal. Elevate the flavor of your grilled meals with the gourmet touch of Marabú charcoal.

Do not barbecue inside a tent. Do not use the charcoal grill for heating inside a tent.

Always keep the barbecue outside in the open air.

Hardwood Lump Charcoal. Elevate the flavor of your grilled meals with the gourmet touch of Marabú charcoal.

After cooking, do not bring a warm grill into a camper.  It takes coals a long time to burn out completely. Even with the grill lid on, fumes can quickly fill the air in a camper. It’s best to empty grills before storing in a camper. Coals are out when they are cool to the touch.

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